If our Brand partners have enabled orders to be tracked, you can check your order's shipping status by going to My Orders in the My Account area.

At the time of checkout you will receive an Order Confirmation email. If our Brand partners have enabled orders to be tracked, you will receive another email once your order has shipped containing tracking information which you can use to follow your shipment's progress.

Once your order has been dispatched you can follow its progress by clicking the tracking link in the Shipping Confirmation email.

Should you require any further assistance in tracking or locating your order, please get in touch with our Customer Care team and an Ambassador will be delighted to assist you.